ALLISON PICKENS
I am a solo GP investor in AI startups, supporting founders as a COO thought partner on go-to-market, category creation, and any other topic related to scaling the business. I have invested in Gamma, Tennr, Modal, EvenUp, Norm Ai, dbt Labs, Hightouch, Scribe, and others, including 30% of the Enterprise Tech 30 early/mid-stage companies.
I was formerly COO at Gainsight and scaled the company from $1M to $85M ARR, paving the way for its $1B+ exit to Vista in 2020. Besides building a 250-person team and many functions, I published hundreds of thought leadership pieces about Customer Success in order to build our software category. I became known as a top expert on B2B revenue growth, which led to advising many CEOs and executives, joining boards, and investing. Here’s a summary of my bio:
•Former COO at Gainsight, a platform for driving recurring revenue at SaaS companies
•$1M ARR to $85M ARR
•Built 250-person team
•Book The Customer Success Economy (Wiley)
•100+ blog posts on recurring revenue
•Host of The Customer Success Podcast
•Readership base of 1000’s of execs and CEOs
•Top Women in SaaS
•Top 50 People in Sales and Business Development
•Top 25 Customer Success Influencers
•Fortune Most Powerful Women community
•Board Director, dbt Labs (a16z, Sequoia)
•Board Director, Commvault (NASDAQ: CVLT)
•One of youngest public company directors
•EIR at Bessemer and Senior Advisor at BCG
I invest ~$400K-$1M checks in seed-stage AI applications and data infrastructure, and occasionally $250-500K checks in Series A rounds through my opportunity fund. I ran a rolling fund, The New Normal Fund, for four years and now invest through Allison Pickens Ventures. My fund and personal investments include: